Getting Started
Create your ApptShield account, set up your practice profile, add providers, and import or add your first appointments. Most practices are up and running within an hour.
ApptShield Support
Find help with setup, billing, Twilio messaging, reminders, waitlists, and reports.
Billing and Subscription Help
Plans start at $29/month with a 14-day free trial. Manage your subscription, update payment methods, or download invoices from the Billing page after signing in.
Twilio Setup Help
Each practice connects its own Twilio account inside ApptShield Settings to send text reminders from its own Twilio phone number. Do not share Twilio secrets with anyone.
Appointment Reminder Help
ApptShield sends reminder links so clients can confirm, cancel, or request to reschedule. Keep reminders to basic scheduling details only.
Waitlist and Open-Slot Recovery Help
When a client cancels, ApptShield creates an open slot you can offer to clients on your waitlist to help refill the schedule.
Reports Help
Reports are included with Growth and Pro plans. Track confirmations, no-shows, recovered slots, and revenue saved over time.
Contact Support
For additional help, contact ApptShield Support at dshorter@glhcs.com.
Please do not share Twilio secrets, passwords, Stripe keys, patient details, diagnoses, treatment details, medication information, or clinical notes in support requests.